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While many leaders of communities of practice wonder about the low participation of their community members, especially remotely, we look at means to stimulate member engagement.

Book “Communities of Innovation – How Organizations Harness Collective Creativity and Build Resilience”.

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As we enter our third containment, we take a closer look at a company that has put in place a business continuity plan that takes into account the capitalization and transfer of knowledge, to limit risks

As many companies feel the need to accelerate their innovation, we are looking at the role that communities can play in the innovation process. We present four companies that leverage their communities, whether internal, external or mixed, to generate and validate new ideas for original products and services in a collaborative innovation process.

Now that telecommuting has become a new normal, we look back at the main causes of failure for remote teams and share the key factors that enable them to better collaborate, innovate and work effectively, remotely.

In the aftermath of containment and now that flex-office and teleworking have become the new norm, we look at two companies that have been able to set up virtual communities of practice to enable experts to innovate, collaborate and leverage their knowledge remotely.

Will coronavirus turn managers into virtual team leaders? How can we support them and their teams in this digital transformation? What are the benefits of this coaching? How can we facilitate the use of collaborative tools that enable teleworking?

How to differentiate a community from a team?
Are they managed differently?
How to identify which is which?

In many companies, the trend is towards digital and network-based operation. Corporate social networks allow to create communities at the touch of a button. Managers replace the word “organization” with the word “community” in their communication (HR community, IT community…).

How to compare the overall NPS results with subsets (e.g. NPS among clients in market segment A, B or C)