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Now that telecommuting has become a new normal, we look back at the main causes of failure for remote teams and share the key factors that enable them to better collaborate, innovate and work effectively, remotely.

In the aftermath of containment and now that flex-office and teleworking have become the new norm, we look at two companies that have been able to set up virtual communities of practice to enable experts to innovate, collaborate and leverage their knowledge remotely.

Will coronavirus turn managers into virtual team leaders? How can we support them and their teams in this digital transformation? What are the benefits of this coaching? How can we facilitate the use of collaborative tools that enable teleworking?

How to differentiate a community from a team?
Are they managed differently?
How to identify which is which?

In many companies, the trend is towards digital and network-based operation. Corporate social networks allow to create communities at the touch of a button. Managers replace the word “organization” with the word “community” in their communication (HR community, IT community…).

How to compare the overall NPS results with subsets (e.g. NPS among clients in market segment A, B or C)

Collaboration with Teams

This article reveals a proven method for successfully introducing Office 365 into its team to achieve the benefits of collaboration.

Show me the value

Why is the ROI of my community so difficult to measure? How can I demonstrate the value of my community of practice to my management?

Many managers believe that communities in companies are not working. Through two short stories, this article illustrates the six key success factors for a community and the benefits.

MAKE Award 2017 & KM Reality Award – Schneider-Electric in the spotlight

Schneider-Electric is winner of the 2017 European MAKE Award and finalist for the 2017 KM Reality Award.

These two awards recognize the knowledge management program initiated by Louis-Pierre Guillaume in 2011.